Rental safety

Inspect, verify and document every rental decision.

A good rental process should leave you with a clear understanding of the property, the person offering it, the complete cost and the terms governing your stay.

Visit the exact location

Confirm the street, building, room or unit shown in the listing. Inspect water, electricity, access, security and proximity claims.

Confirm authority to rent

Ask for appropriate ownership or management evidence and ensure the name receiving payment is connected to the property arrangement.

Get written terms

Record rent, caution fees, service charges, duration, renewal rules, repairs, access arrangements and every amount paid.

Before making payment

  • Compare the inspection with the photos and description.
  • Confirm the complete cost, not only the advertised rent.
  • Keep messages, receipts and agreements in a safe place.
  • Do not allow urgency to replace verification.
  • Report material differences through the listing page.